Remember this place?
And remember this?
Well, we had insurance pay for a new tiller handle, along with the fiberglass repair. A week before we left Alpena, I called the marina to make sure they had replaced the tiller, since they had not mentioned it in our previous conversations. It turns out that they forgot to order a new one, so they epoxied the old one together, so we could leave. They would ship us the new one. We just wanted to get the boat back to Bay City, and the epoxied tiller did fine in the rough water we encountered on both legs of that trip.
A month later, no tiller. And no word from Alpena. So we gave them a call. They said that they could not find a tiller that would fit our boat, so we would have to send them our old tiller, so they could make a new one. We suggested that they just send us a check instead, for the amount insurance paid them for the tiller. They agreed that that was a good idea.
As of last week, there was still no check. So Rob tried to call the marina. They were closed. He called the city manager, who said he would talk to them.
Yesterday, we got our check. And the insurance adjuster said to let him know if we can’t find a tiller for that amount, and they will send us another check. So, if you’re going to Alpena, stay in a hotel or one of the nice campgrounds rather than the marina. But, by all means, get Progressive insurance!